Welcome to powersoftt.com, the official website operated by Vectra Global (Private) Limited, a company based in Sri Lanka. At Vectra Global, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using powersoftt.com, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please do not use the site.

1. Who We Are

Vectra Global (Private) Limited ("Vectra Global", "we", "our", or "us") is a Business Process Outsourcing (BPO) company that provides IT services, software solutions, digital marketing, and support services. Our website, powersoftt.com, serves as a platform to offer and explain our services to businesses and individuals.

2. Information We Collect

We may collect personal and non-personal information from you in various ways when you interact with our website or communicate with us.

a. Information You Provide

• Full Name
• Email Address
• Phone Number
• Company Name
• Service Inquiry Details
• Uploaded Documents (if any via forms)
• Payment Information (when applicable)

b. Information Collected Automatically

• IP Address
• Browser Type & Version
• Pages Visited
• Time Spent on Pages
• Device Type and OS
• Referring URLs

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Respond to your inquiries and requests
• Send service-related updates, offers, or newsletters (with your consent)
• Analyze traffic and usage patterns
• Ensure website security and prevent fraud
• Comply with legal obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Our employees and contractors on a need-to-know basis
• Trusted third-party service providers (e.g., hosting, analytics, email services)
• Legal authorities if required to comply with legal obligations or protect rights

All third parties are bound by confidentiality agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These help us remember your preferences, understand user behavior, and improve performance.

You can disable cookies via your browser settings, though this may affect certain features of the site.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

Security features include:

• SSL encryption
• Firewall protection
• Access control and monitoring
• Regular security audits

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing of your data
• Withdraw consent at any time (for marketing or communication preferences)

To exercise these rights, email us at info@powersoftt.com.

8. Third-Party Links

powersoftt.com may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies before submitting personal information.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If we learn we have collected data from a child, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Vectra Global (Pvt) Ltd
Colombo, Sri Lanka
📧 Email: info@powersoftt.com
📞 Phone: +9477 5656 798
🌐 Website: https://powersoftt.com