Privacy Policy for xPower ERP

xPower ERP (“we”, “our”, “us”) is committed to protecting the privacy and security of all users, including business administrators and employees. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform (website and mobile application).

1. Information We Collect

Personal & Account Information

• Name, email address, and phone number
• Job title and department
• Login credentials and authentication data

Business & ERP Data

• Inventory records and transaction history
• Customer and supplier details
• Financial records and employee information
• Any other business-related data uploaded to the system

Device & Usage Information

• Unique Device ID and Device Model
• Push notification tokens (FCM Token)
• App usage activity, interaction logs, and IP addresses

2. How We Use Information

• Provide and maintain ERP system functionality
• Enable real-time business synchronization and reporting
• Send important system updates and push notifications
• Manage user access and permissions within your organization
• Improve system performance and troubleshoot technical issues

3. Data Sharing

We do not sell or rent your personal or business data to third parties. Information may be shared only with:

• Authorized administrators within your organization
• Powersoft technical support (only for maintenance and troubleshooting)
• Relevant authorities if required by law

4. Data Security

• Secure servers and encrypted data transmission
• Multi-level access control and authentication
• Regular backups and monitoring
• Users must keep login credentials confidential

5. Data Accuracy & Responsibility

• Users must provide accurate information
• Admins are responsible for verifying staff data
• We provide tools but are not responsible for incorrect entries

6. User Rights

• Access personal and business data
• Request corrections or updates
• Request account deactivation or data deletion

7. Data Retention

• Data is retained while your account is active
• May be retained for legal or audit purposes

8. Third-Party Services

• Firebase Cloud Messaging (notifications)
• Payment or SMS gateways (if used)

9. Children’s Privacy

This app is not intended for users under 18. We do not knowingly collect children's data.

10. Changes to This Policy

We may update this policy. Changes will be posted on this page or notified via the app.

11. Contact Us